Returns & Exchanges

At Louenhide, we want you to love your purchase, which is why we offer a 14-day return period for all full-priced items in their original condition. Whether you have changed your mind or need a different style, our process is designed to be as seamless as your shopping experience.

Return Process

• 1.
  Check Eligibility

  Ensure your item is unused, has all original tags attached, and is within the 14-day return window from the date of delivery.

• 2.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 3.
  Pack and Post

  Securely package your items in their original packaging and attach the provided shipping label before dropping it off at your nearest postal service hub.

• 4.
  Receive Refund

  Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.